Business Terms & Conditions (B2B)

1. Scope of supply

SavvyVan supplies vehicle electrical, control, monitoring and automation products, including touchscreen control panels, power management systems, sensors and associated software.

All products are supplied on a supply-only basis. SavvyVan does not provide installation services.

2. Installation responsibility

The customer is responsible for ensuring products are installed by suitably qualified installers, and in compliance with all applicable safety standards, vehicle manufacturer requirements and local regulations.

Products must also be installed in line with SavvyVan’s published installation guide for that product. That includes keeping control boards, add-on modules and other fitted parts reachable for servicing without dismantling fixed furniture.

3. Software licence and updates

Embedded software and firmware are licensed, not sold. SavvyVan grants a non-exclusive, non-transferable licence to use the software solely for product operation.

Software updates will be provided for the lifetime of the product, defined as the period during which the product is actively sold by SavvyVan.

4. Warranty

Products we manufacture are warranted for 12 months from dispatch, on a return-to-base basis. Third-party products carry their manufacturer’s warranty.

SavvyVan3 products qualify for an additional 12-month warranty when registered within the initial warranty period.

The warranty covers defects in materials and workmanship only, and excludes labour - including removing and refitting products - and consequential costs. Further details are in the warranty policy.

5. Limitation of liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for liability under the Consumer Protection Act 1987, or for any other liability that cannot be limited or excluded by law. Subject to that:

Total liability. SavvyVan’s total liability arising out of or in connection with any order, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the price paid for the product giving rise to the claim.
Excluded losses. SavvyVan shall not be liable, however arising, for any indirect or consequential loss, or for any of the following, whether direct or indirect: loss of profit, revenue, business, contracts, goodwill or anticipated savings; loss of use of any vehicle or equipment; the cost of hire or replacement vehicles or accommodation; labour, including removing and refitting products; or loss or corruption of data or settings.
Vehicle damage. SavvyVan shall not be liable for damage to any vehicle, or to equipment fitted in it, whether direct or indirect.
Implied terms. The warranty in section 4 is given in place of all conditions, warranties and other terms implied by statute or common law, including those as to satisfactory quality and fitness for purpose, which are excluded to the fullest extent permitted by law.
Installation and use. SavvyVan shall not be liable for any loss arising from installation that is not carried out by a suitably qualified installer or does not follow SavvyVan’s published installation guide, from repair or modification by anyone other than SavvyVan, from misuse, or from equipment, software or services not supplied by SavvyVan.
Indemnity. The customer shall indemnify SavvyVan against all claims, losses and costs, including reasonable legal costs, arising from the customer’s installation, modification or misuse of the products, or from its failure to comply with section 2.
Separate terms. Each numbered paragraph in this section is a separate term. If any of them is found to be unenforceable, the others remain in full effect.