Koven batteries, read directly

Before you start

Make sure your panel is on the latest software. Battery support improves with almost every release, and a panel a few versions behind may not recognise your battery. Update instructions are in the SavvyVan3 user guide.

A van uses one source of battery data - a SavvyShunt, or a battery that reports itself, never both. With a Koven battery you do not need a shunt, and fitting one anyway gives you two versions of the truth.

Pairing it

1. On the panel, open Installer Settings and go to the device pairing screen - the one with Scan on the right-hand side.
2. Tap Scan and give it a few seconds to look around.
3. Tap the + beside DP04S. That is your Koven battery.
4. Wait for the symbol to turn blue. That is the panel telling you it is connected.
5. Tap the home button. Your battery is now on the main screen, showing live data.

What you get

Tap the battery dial on the main screen for the battery page: the battery on a card with the battery maker’s logo at the top, VOLTAGE, CURRENT, POWER and the time to full or empty beside the dial, and, when nothing else shares the page, a STATE OF CHARGE graph next to it. Battery Data, at the bottom, opens the cell readings described below, and Usage Graph the history, by day, week or month.

State of charge comes from the battery’s own management system, so it is a figure the battery is certain of rather than one inferred from voltage. Along with it you get live current in and out, voltage, watts, and the history behind them.

That data feeds the rest of the panel too: water heater control can use spare charge rather than leaving it in the battery.

Looking at the cells

Because the panel is talking to the battery’s management system rather than measuring from outside, it can also show you what is going on inside the pack: the number of cells, every individual cell voltage and their average, the pack’s temperature, its charge cycles and its full capacity. They are one tap away, under Battery Data.

Most of the time you will never look at it. The one time it matters - a cell drifting away from the others, which is how a lithium pack usually starts to fail - you can see it on the van’s own screen, without a laptop and somebody else’s app.

If it does not appear

• Check the software version first. It is the most common cause by a mile.
• Look for DP04S, not Koven. Easily the commonest reason someone thinks their battery has not appeared.
• Close anything else that talks to the battery, including a phone app. A battery holds one connection at a time.
• Get closer. Pair from inside the van, near the battery, rather than from the other side of a metal wall.
• If it was paired and has gone quiet, give it a minute. The dial only says OFL once the panel has heard nothing from the battery for a full minute, and the battery page reads -- rather than zero.

Still nothing? Tell us what you are seeing - including the name the battery shows up as, if it shows up at all. That one detail usually settles it.